Delivery and Pick Up

THE CHOCOLATES

DELIVERABLE PRODUCTS
Gift packs and lollipops can be shipped. Loose chocolates will not be shipped, but must be collected from the nominated store. (Hollow products such as Easter Eggs are also not shipped.)

FOR PICK UP
For Mayfield Chocolates Spring Hill , and The Barracks, go to the shopping cart and just nominate the pick up location in the PICK UP box at Step 2. Indicate your preferred pick up time and date in the CARD MESSAGE box.

Orders for pick up at other stockists, and at Mayfield Chocolates shops, can be made by phone, email or (what an idea) in person.

FOR DELIVERY
Go to the shopping cart and complete the DELIVERY ADDRESS box at Step 2 of the shopping cart order process. Indicate the preferred shipping date and other instructions if any in the CARD MESSAGE box. Freight method and charges will be confirmed with you before processing payment.

SHIPPING OPTIONS
Orders placed by 2pm AEST Monday to Thursday will generally be shipped same day. We generally do not ship over weekends, except during winter. Deliveries are not made on weekends or public holidays. Please Note: website orders are not shipped in the period between Christmas and New Year.


SHIPPING METHODDESTINATIONS PRICE PER ADDRESS (AUD)
Air cooled courier door to door deliveryInner Brisbane & CBD (ONLY postcodes 4000-4006)$9.00
Air cooled courier door to door deliveryBrisbane metropolitan area $17.50
Air cooled courier door to door delivery S.E. Qld. Gold Coast, Sunshine Coast, Toowoomba $29.00
Air cooled courier door to door delivery NSW Northern Rivers to Lismore etc. $33.00
Express Post - Trackable Australia wide (including southeast Queensland)Per order not above $30: $13.50 - Per order above $30: $17.50
Airmail or Express Post International Outside Australia Price on application according to weight and destination


Transit time from date of shipment to Australian capital cities and east coast regional centres is normally overnight (except for Q-Link which may be up to 4 days for Nth Qld & outback locations).

Transit times internationally vary according to destination and chosen service level.

MAYFIELD SHIPPING POLICY
Mayfield Chocolates has a polystyrene-free shipping policy. Even though chocolates are perishable (mainly due to excessive heat), in our experience, we can safely ship to most popular destinations most of the time. If you follow these guidelines, you will be able to determine when and where you can safely have your chocolates delivered.

DAILY MAX. TEMPERATURE AT DESTINATION
(at time of shipment)
DESTINATIONSHIPPING TECHNIQUE
≤ 22°C (≤ 72°F)Within AustraliaExpress Post
23°C to 30°C (73°F to 86°F)Within AustraliaExpress Post to PO Box or Poste Restante
within next day delivery areas only
> 30°C (> 86°F) Within Australia Air cooled delivery only, where available
≤ 22°C (≤ 72°F) International Airmail or Express Post International
> 23°C (> 73°F)International Not recommended


If you are unsure which is the best option for you, or if any option is suitable, just ask us. To check forecast daily maximum temperatures at a destination at the estimated time of arrival, go to: BBC Weather-World or for Australian destinations, the Bureau of Meteorology .

For difficult (i.e. tropical) destinations, special delivery arrangements are possible - it just depends on your budget. If you're really interested, ask us for delivery options.

If you would like to do your own preliminary check of international shipping times and charges, visit: Australia Post International